Another Bank Increases SMS Alert Charges Amid Telecom Industry Cost Hike
The bank attributes the change to an industry-wide increase in SMS costs by telecommunications service providers.
Fidelity Bank Plc has announced an upward review in the charges for SMS transaction alerts, raising the fee from ₦4 to ₦6 per message, effective today, May 1, 2025.
The bank attributes the change to an industry-wide increase in SMS costs by telecommunications service providers.
In a notice addressed to its customers, the bank disclosed the need for the adjustment, citing the rising costs of delivering secure and timely transaction notifications.
The notice clarified that SMS alerts sent to international phone numbers may incur even higher charges due to telecom.
The statement read, “Please be informed that due to an industry-wide increase in SMS costs by telecommunications providers, the charges for SMS transaction alerts will be revised from ₦4 to ₦6 per SMS effective May 1, 2025.
“This adjustment is necessary to ensure we continue delivering secure, timely, and reliable transaction notifications to you.”
The bank stated, “We assure you that Fidelity Bank will continue to provide value-added services and innovative solutions to enhance your banking experience.”
“Please note: SMS alerts sent to international phone numbers may attract higher charges,” the bank added
